Web Application Development

Our applications development team uses proven, best-of-breed hardware and software to formulate user- and administrator- friendly Web sites, extranets, and intranets. From strategy consultation through phased implementation, our production process accelerates your time-to-market. We partner with you to create a customized solution that will yield the results you and your end users demand.

Tap us for the expertise to incorporate new functionality and scalability as your success on the Web grows your business and increases productivity. Our applications management and monitoring services provide ongoing support to ensure smooth long-term operation. We have your solution:

Web Site Functionality and User Interface Development
Content Management Systems Development
E-Business and E-Commerce Applications Development
High Volume Web-Based Data Architecture and Delivery
Legacy Systems Integration
Technical Skills

Programming Languages

 Databases
C,C++, C#
Java,JSP,Servlets ,EJB
Visual Basic, VB.NET, VBA
Java Script, VB Script
PHP, Perl, CGI
ASP, ASP.Net
HTML, DHTML
XML,XSL,XHTML
Macromedia Flash, Action Script
Oracle
MS SQL Server
MS Access
My SQL
Postgres
   
Software Engineering Tools Testing Tools
Microsoft Project
Microsoft Visio
Rational Suite
Win Runner
Silk Test
Load Runner
Test Director
Custom Product Development


WCO offers end to end solutions to product development customers. We continuously invest in hiring and retaining the best-in-class people to develop the solutions. With the practical knowledge, the abundant experience and the complete and cost effective software testing mechanism, our IT professionals are able to help customers develop a satisfactory software product.

We can help you with the following:

Product Planning
Architecture
Iterative Development
Product Evolution
Automated & Manual testing
Functionality, Compatibility, and Performance Testing.

Vertical CRM & ERP Solutions

It is very critical that CRM initiatives must be carefully planned, implemented and monitored, or the results may be very different and the outcome less desirable than expected. We understand not only the technology solutions, but also the business strategies and customer strategies that will allow you to achieve your goals including:

increased sales
decreased costs
improved retention
improved customer relations

The success or failure of a CRM solution will depend on how clearly your goals and objectives are defined. Our experienced team will evaluate and design a CRM solution architecture that best suits your business needs and the team will build a road map for implementation by conducting ROI analysis.

The analysis includes:

Identifying a CRM strategy linked to your overall business strategy
Performing Scope Assessment to clearly define the time, cost, and resources required for a given project. WCO will help you identify business critical CRM processes and their boundaries and prioritize efforts against your business objectives
Performing customer segmentation and needs analysis
Developing of a Proof of Concept and a CRM Technology Architecture that facilitate a smooth deployment process and maximum business benefit
Preparing of an Implementation Roadmap and a Project Management Plan with sufficient process checkpoints to ensure smooth progress and a successful finish of the project.
Performing ROI assessment to ensure that there is no mismatch in expectations and results.

For many organizations, ERP systems are the mission-critical backbone through which most, if not all business transactions flow. Besides providing the core transaction processing that large, complex enterprises require, ERP systems are often the launch pad for strategic initiatives, such as e-business and B2B commerce.

Our ERP services encompass:
Gap Analysis and Business Process Re-engineering
Implementation
Post-implementation support
Application value management
Functional and technical consulting
Version upgrades
Integration with legacy applications.
Business Intelligence
Web enabling
B2B & B2C E-Commerce Solutions

WCO with its vast experience in understanding and implementing business strategies in a computerized environment by giving global access to your business can help you in building B2B & B2C E-commerce solutions which include

Online Banking
Shopping carts
Time Management Systems
Data warehousing

We are a consulting company focused exclusively on e-commerce. Our e-commerce consultants deliver management and technology consulting services that help companies build successful business-to-business and business-to-consumer e-commerce ventures.
Technology Helpdesk & Support

We provide support for infrastructure and applications deployed within organizations. The "hand holding" services offered by the Technology Help Desk facilitate the adoption of technology by end users. The help desk services include voice based services through an inbound call center, email support services or web based support through chat.

As part of our Help Desk services we offer the following:

Technology query handling.
Usage support for features etc.
Installation support.

The Technology Helpdesk also provides technical support to Technology Vendors and OEMs. The first and second level of support is provided to the OEM and Vendor's customers on the products deployed.
Quality Assurance & Testing

WCO has a dedicated team of skilled quality assurance personnel who are experienced in designing and implementing a customized testing methodology for projects of any size. WCO Global Services is known for a high degree of excellence, reliability and quick turn around time. This is because we work in close conjunction with the client & understand the requirements perfectly.

Range of Quality Services:

Functional Testing - Validating application conformity to requirement.
Automated Testing - Test Script Generation
Performance & Load Testing - Volume, Load & Stress testing, reliability
Web testing - Functionality, regression, unit, performance, load, stress, compatibility (browser/OS/hardware)
Unit Testing - Black box and/or White box
Security Testing - Network , application and database security
Usability & Accessibility Testing - Compliance Validation
Network and Distributed Testing - Network load balancing, reliability, availability.
 
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